Copper Still Kitchen & Bar

Reviews about Copper Still Kitchen & Bar

• 1 / 5

  By Shannon Satterfield
  The entire staff is very young and there doesn't seem to be good supervision. We immediately ordered the pork nachos and they took quite a long time to come out. When they came out they were cold and the pork was mushy. We were told they were cold because we asked for "no beans," which just seemed ridiculous. We had also ordered a pork main course so in an effort to cancel that order, we were routed to a manager, who is also very young and inexperienced. We doubled up the order my husband had ordered. A long time later the waitress comes out and asks whether we want one of the burgers first - we said yes. She brings it out.
  
  + It was overcooked, despite asking for medium
  + The mayo was on the burger, even though we asked for it to be on the side.
  + the tater tots were cold and looked freezer burnt.
  + My husband couldn't get a refill on tea even asking for one.
  + We were eventually told that our second burger would take another 13 minutes and whether we wanted it to go. We just asked for the check and wanted to leave.
  
  It was the single most horrible restaurant experience we have ever had. We will not be returning.
  April 14, 2017
• 1 / 5

  By joe bazan
  As MANY other reviews have stated, the service is HORRIBLE! The food is pretty good, so we've given this place 3 chances. There WILL NOT be a fourth time. We waited over an hour for our food, finally asked a different waitress to check on it because our waitress was too busy yapping in the bar. And behold, the other waitress brought our food right out! 3x over a six month period and every time the service somehow got worse. Obviously management doesn't care. How hard is it to bring out food when its ready? The food is good, but not good enough to endure poor service like that. There are plenty of other restaurants around that will now get my business.
  December 15, 2016
• 1 / 5

  By Christina Utley
  Hubby and I dined here for dinner of 12/16/16. We were seated quickly. The waitress took a long time to come over and when she did knew nothing about the beers on tap or what they were like. Granted no biggie I assumed maybe she's underage or something. We ordered food and she never removed the menus. After 10min our beers came out from someone else. 20min later our app and dinner came out at the same time. I had the special of pasta w steak. Tastes like a weird Philly cheese steak. Meat tasted old.when I ordered she said it was cooked at Medium. Came out very well done. We finished and were unable to order more beer. We stacked our dishes out of the way and waited before another server came by to ask for the check. She never one cleared the table apologized or refilled our drinks. Shame. On the plus side another random server asked if everything was ok. That was nice I guess.
  December 06, 2016
• 5 / 5

  By marjorie wallace
  Awesome food. Awesome staff. Comfortable, clean. Did I say the food was awesome?
  July 20, 2016